How can we help?

Customer Account

• Two customer purchase accounts
• Sign up for a seller/affiliate account
• All account types -Customer/Affilliate/Vendor/Support
• Missing purchase
• Reasons for being blacklisted

Pre Approvals and Subscriptions

• Understanding preapproved payments -Paypal
• Locating Pre Approvals in Paypal

Product Support

• How long will purchases be available?
• Resend receipt
• Product support requests
• Applying for a refund
• Bonus not received
• Download is flagged as virus or harmful

See all 7 articles

Purchase Errors

• Pre Approved payment plan is active but not paid
• Sender and Receiver must have different accounts

FAQ

• Not receiving emails from JVZoo
• PayPal credit (Bill Me Later)
• Subscribe/Unsubscribe from launch email notifications
• Pay using a credit card with Paypal
• Verify Paypal email address to confirm account ownership
• Cannot complete purchase

See all 8 articles