JVZoo Knowledgebase

How can we help?

How to View Your Personal Data

Under the General Data Protection Regulation (GDPR), as a European Union (EU) individual, you have the right of access to view your personal data.  JVZoo has implemented a self-service way for customers to view this information. To view your personal data, log in to your customer account at https://customer.jvzoo.com/. Once you are logged in to your customer account, click on My Account.

Screenshot_2018-05-25_07.19.28.png

 

Here you will see your personal information.

 

Screenshot_2018-05-25_07.21.14.png

 

JVZoo also retains information on the products you purchased and when you accessed them.  You can view this information on the purchase page (https://customer.jvzoo.com/portal/purchases), which is shown as soon as you login to your account.  There are 2 download links:

  • “Download Purchase History” contains all the personal information we have about you and your purchases.
  • “Download Product Access History” contains all the personal information we have tracked to your customer account accessing purchases.

My_Purchases_-_JVZoo_com.jpg

DISCLAIMER: Neither JVZoo nor any employee or representative of the Company is an expert on GDPR regulations. It is recommended that you speak with your accountant and counsel to ensure you're protecting your business.

Was this article helpful?
3 out of 3 found this helpful
Have more questions? Submit a request
SUBMIT A TICKET