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Physical Product Refunds

Refunds of a physical product work the same as digital products, as the system will pull back the entire amount of the price paid, including the shipping.  The Seller must be able to provide shipping information and delivery confirmation of the product if the customer contacts JVZoo and states that they purchased a physical product, but did not receive it from the Seller.  If the Seller cannot provide this information, JVZoo reserves the right to auto refund the product.



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