The payment process works as follows:
- The customer pays the full price to the Seller
- The Seller then pays the PayPal/merchant fees and JVZoo fee from the total sale price
- The Affiliate is paid the commission percentage of the total sale amount
- The remainder is split with the JV Partner or partners
If you are offering 100% commissions to your affiliates the payments will be calculated as follows:
- The customer pays the full price to the seller.
- The Seller pays the PayPal/merchant fees and JVZoo fee from the total sale price
- The remainder is paid to the Affiliate
When processing a refund the above process is completed in the reverse order to refund the fees and commissions before the customer receives their refund. In the event you see a Partial Refund error you can check the status of the payments on the transaction page for that transaction. You can learn more about Partial Errors and what to do in this article: Partial Error