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Product delivery process

Customers are redirected to the Customer Portal after a purchase.


An email with login information to the Customer Portal will be sent from JVZoo to the contact email the customer entered at checkout. 

If you have your products in a funnel the customer will be directed through the funnel and then taken to the Customer Portal at the end of the purchase sequence or when they decline a downsell.

The Customer Portal contains product access information as it was set up in the Product Editor along with the Sellers support information, new product notification settings, special instructions, other available products, and subscription information for any recurring products. The Seller name is also listed as seen on the My Account page.

You can add custom information to the purchase details in the Receipt section of the product editor.


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