JVZoo Knowledgebase

How can we help?

Product is live but no sales are showing

Sales are only included after the Release date/time set on the product. For instance, if you set the Release date/time to July 20th 2017 at 2:34pm EST then all sales after this date/time will be recorded.

To find products that are on Release schedules, go to Affiliates > Find Products and click on Filters then check the box to show pre-release listings then hit the orange "Search" button.

Find_Products_-_JVZoo.jpg

When you see the product labeled as Pre-release, then the product is within 2 weeks of its release date.

Find_Products_-_JVZoo.jpgIf you want Pre-Release sales to show you will need to adjust your release date/time on the product.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request
SUBMIT A TICKET