Due to tracking purposes, JVZoo does not delete affiliate/seller accounts if you have made any sales or commissions. If you have made sales, upon request, we will remove your personal and financial information. If you have not made any sales as an affiliate or seller, we can initiate the process to delete your account.
Prior to doing so, you should deactivate your products and remove any connected payment processors (if you are a seller), remove PayPal permissions and remove any financial information.
If you are a seller, all affiliate commissions, JV commissions and JVZoo fees must be paid in full before your account can be deactivated.
Please note that deactivating your account removes all your approved affiliate links and any commissions that you have that have not been distributed will be returned to the seller. Once an account is deactivated it cannot be reactivated.
To proceed with the closure of your affiliate/seller account, simply open a support ticket stating your request.